At DevCanary, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This policy explains our practices in clear, understandable terms.
We collect information that you voluntarily provide to us when you:
This may include: name, email address, phone number, company name, job title, project requirements, and any other information you choose to share.
When you visit our website, we automatically collect certain technical information:
This information is collected through cookies, web beacons, and similar technologies to help us understand how our website is used and improve user experience.
We use the collected information for the following purposes:
We use cookies and similar technologies to enhance your browsing experience and gather insights about website usage.
Required for basic website functionality, security, and user authentication. These cannot be disabled as they are essential for the website to work properly.
Remember your settings and preferences (language, region, theme) to provide a personalized experience on future visits.
Help us understand how visitors interact with our website by collecting and reporting information anonymously (Google Analytics, etc.).
Track visitors across websites to display relevant advertisements and measure the effectiveness of marketing campaigns.
You can control cookies through:
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
We work with trusted third-party service providers who assist us in operating our business:
These providers are contractually bound to protect your information and use it only for the specified purposes.
We may disclose your information when required by law or to protect our rights, including:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you of any such change and ensure your data continues to be protected.
We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
Important: While we implement industry-standard security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.
You have several rights regarding your personal information. These rights may vary depending on your location and applicable privacy laws (GDPR, CCPA, etc.):
Request a copy of the personal information we hold about you, including how it's used and shared.
Receive your personal data in a structured, commonly used format that can be transferred to another service.
Request deletion of your personal information, subject to certain legal and business requirements.
Correct inaccurate or incomplete personal information we have about you.
To exercise any of these rights, please contact us using the information provided in the Contact section. We will respond to your request within the timeframe required by applicable law (typically 30 days).
We may need to verify your identity before processing your request to ensure the security of your personal information.
Our AI chatbot helps you schedule appointments and get information about our services. Here's how we handle your interactions:
Note: Our AI chatbot is designed to handle general inquiries and appointment scheduling. For sensitive matters, we recommend contacting us directly through email or phone.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy:
Retained for 3 years after last contact, unless you request deletion or opt out of communications.
Client project information retained for 7 years for business records and potential future collaboration.
Anonymized analytics data retained for 26 months to understand long-term trends and improvements.
AI chatbot conversations retained for 1 year for quality improvement, unless deletion is requested.
We have automated systems in place to delete data when retention periods expire. You can also request earlier deletion of your data at any time, subject to legal and business requirements.
DevCanary operates globally and may transfer your personal information to countries outside your residence. We ensure appropriate safeguards are in place:
Your data may be processed in the following regions:
Protection Guarantee: Regardless of where your data is processed, we maintain the same high standards of protection and comply with applicable privacy laws.
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
Your Continued Use: By continuing to use our services after policy updates, you acknowledge and agree to the revised terms. If you disagree with changes, you may discontinue using our services and request deletion of your data.
If you have questions, concerns, or requests regarding this privacy policy or our data practices, please don't hesitate to contact us:
We aim to respond to all privacy-related inquiries within 5 business days. For data subject requests, we will respond within the timeframe required by applicable law.
This privacy policy demonstrates our commitment to protecting your personal information and maintaining transparency in our data practices.
Contact Privacy Team